Sf Clipper Card. Do I Need to Scan Again When Transfer

Clipper on Caltrain FAQ

Basics: Getting the Card, Adding Passes and Cash

Where can I buy a Clipper card?
Clipper cards tin can be purchased at the Caltrain Administrative role in San Carlos between viii a.m. – v:30 p.one thousand., at participating Clipper retail locations such as Walgreens and online at world wide web.clippercard.com

Youth (ages 5-18) and senior (ages 65 and older) customers must make full out an awarding to obtain a Clipper card. Disabled fare customers must have a Regional Transit Connection Clipper card. For more data, click here

How much does a Clipper card cost?
Developed Clipper cards cost $3. The fee is waived if you sign-up for Autoload and obtain the card at the same time online. There is no fee for Youth and Senior Clipper cards.

How do I load the menu, and does the corporeality ever expire?
Cash value on your card is used on a per-ride basis if y'all practice not have a Monthly Pass.  Greenbacks on your carte du jour won't elapse; time-limited passes and tickets volition expire.

To load a Monthly Pass or cash, customers with Clipper cards (Adult, Youth, Senior, Disabled) can load their products immediately past going to:

• Participating transit agencies
• Clipper retail outlets, such every bit participating Walgreens
• Downtown San Francisco Muni fare machines
• BART ticket machines (cash simply)
• Valley Transportation Dominance light rail station ticket machines
• Clipper Add together-Value Machines at San Francisco, Diridon and Palo Alto stations

Products/cash may also be loaded through the Clipper website or over the phone with the Clipper Customer Service Bureau, but the product/cash may have upward to 5 days to be loaded onto the card.

Clipper also offers Autoload where your carte is reloaded each calendar month automatically. For more information, visit www.clippercard.com or telephone call the Clipper Customer Service Bureau at ane-877-878-8883.

If I load a Monthly Pass on my Clipper card, am I practiced to go?
No. On Caltrain, you must also have a minimum of $ane.25 in cash on your card.

Why practise I have to have a minimum of $i.25 in cash on my Clipper bill of fare?
Information technology's the style the system was configured to piece of work in conjunction with a negative balance limit. If you forget to tag off, the highest fare between all zones is charged and y'all must have this amount on the card as greenbacks. Since the Clipper card has a maximum negative amount and the maximum zones exceed that amount, an additional $1.25 is required. Although you have monthly laissez passer on the menu, you still must tag on and off once during the month. Based on the assumption that you lot volition not tag off, the minimum cash value to go negative must be there.

How many Monthly passes can I buy?
You can buy simply one Monthly Laissez passer for a given month, no matter how you purchase it.

Important note: These rules on Monthly passes are for specific zone combinations. You lot tin can mix Monthly passes in dissimilar zone combinations on the same bill of fare, for example, y'all might take one Zone 1 to 4 and three Zone 1 to 3 tickets on the same Clipper card.

Tin I purchase Caltrain Twenty-four hour period passes?
The Twenty-four hour period Pass isn't available on Clipper. Y'all should buy the paper pass from the station ticket machine. If you are just making a round-trip, it will be less expensive to employ Clipper greenbacks.

What if I want to ride beyond the zones on my Monthly Pass?
With a Monthly Pass, you need to purchase a paper Zone Upgrade ticket from the Caltrain station ticket machine.

Tagging On and Tagging Off

How do I know that my tag was skillful?
Touch the card on the Clipper logo (not the screen) until you hear a beep and/or see greenish, xanthous or red lights. If y'all proceed to hold the card on the carte reader, you lot can read the message ("Travel OK" or "Invalid fare").

If you hear one beep (greenish low-cal) or two beeps (yellowish light), you have advisable fare and can board the train. If you hear three beeps (ruby light), the card doesn't have a valid fare on it. Either load new fare or Clipper greenbacks to the carte before boarding the train or purchase a paper ticket from the Caltrain station ticket machine. The two beeps (yellow calorie-free) mean that the card is depression on fare and may need to exist reloaded before the next trip. Reminder: Customers with Monthly passes also must accept at least $1.25 in cash on your menu.

When tagging off, you'll hear a dissimilar tone from when y'all tagged on. Click hither to hear the tag-off tone.

How do I locate the Clipper Reader if I am visually dumb?
To assists passengers with visual impairments, Caltrain has introduced new tone locators to Clipper card automobile readers. The readers will emit a beeping sound every fifteen seconds, which can alert passengers with visual impairments to where they can tag their Clipper bill of fare. The locator noise produced by the Clipper menu readers will have a lower decibel level and tone than the sounds that indicate whether a person has tagged on or off at the carte du jour-reading machines.

What are the rules on tagging a Monthly Pass?
You must tag on and off on the get-go day of use for the month of the laissez passer. Monthly passes must be tagged by the 15 ^th of the calendar month, including for Autoload customers.  You must tag on and off within your zone combination purchased.

If you loaded your carte at a Clipper retailer (such equally Whole Foods or Anchor Drugs Pharmacy) or a Clipper Add-Value Auto then you don't need to tag (the pass was loaded when the bill of fare physically interacted with the Clipper last). If you lot buy the next month's pass during the current month, Clipper volition recognize the current pass. You demand to await to tag on and off for the calendar month when the pass is valid (unless purchased through a retail vendor or Add-value Machine).

After the initial tags to load my Monthly Pass, should I continue to tag?
No, in fact y'all shouldn't tag your bill of fare unless you're traveling exterior the zones on the laissez passer and choose not to buy a paper Zone Upgrade. (The full cost will come from the card's stored cash.)

What if I do tag on with my Monthly Pass anyway?
If you do tag on and off within your zone combination, or zone pair, the maximum fare will exist deducted and then refunded, since Clipper will recognize that you accept a Monthly Pass. Just if y'all forget to tag off, or if you take a longer ride than is provided past your zone pairs, you will be charged the maximum fare from your tag origin. Tag-off must be completed within four hours of the initial tag.

I accidentally tagged my card twice. Was I charged twice?
If the second tag was washed at the aforementioned station within 15 minutes of the first tag, the second tag cancelled your ride. A message will exist displayed on the screen that your initial tag was refunded. If you lot want to ride the train, you will need to tag on once more. If your second tag was washed after xv minutes, y'all will be charged the maximum one-way fare.

Are fare credits on SamTrans and VTA still available with Clipper?
Yes. Customers with a two-zone or greater Monthly Pass loaded on their Clipper menu receive a local fare credit when they tag on SamTrans and VTA.

Troubleshooting Clipper on Caltrain

Why doesn't my menu work?
A card may seem not to be working because the carte isn't beingness held (touched) long enough or in the right location on the card reader. Touch the bill of fare on the Clipper logo (not the screen) until you hear a beep and/or meet green, yellow or red lights. If you continue to hold the carte on the card reader, you tin can read the bulletin ("Travel OK" or "Invalid fare.")

Practice you have at least $one.25 in greenbacks on your carte du jour? You lot must have at least that much on your card when riding Caltrain. Otherwise, even if y'all accept a pass, you will get a "Travel denied" bulletin. If your cash balance goes negative, yous won't be able to apply your pass until you add greenbacks value to your menu.

Where you bought your laissez passer or added value can make a divergence in how soon you lot can admission them. If the transactions accept place at a Clipper retail location, a ticket role or an Add‐Value Car, the pass or cash become available immediately. Only if yous add the value to your bill of fare online or over the phone, it may take up to three days before the ticket or value can be used.

If none of the above applies and you believe your card is defective, contact Clipper Customer Service at 1.877.878.8883 about a replacement.

Other

How do I utilize my Driver voucher or Commuter do good card?
Most Clipper retailers accept Commuter vouchers.  For retail locations, call Clipper or become to world wide web.clippercard.com/retail.  Retailers don't accept commuter do good cards but Clipper add together-value machines and Caltrain headquarters accept them.  Click here for information.

How do I end the automatic withdrawals from my depository financial institution account or my credit card, which are now being posted to Clipper?
To cancel Autoload on your Clipper card, become to world wide web.clippercard.com and log in to your registered bill of fare account, choose "bank check card value" located side by side to your card details, and from the card value page, select "Edit Autoload."

How do I become a Monthly Parking Permit?
Clipper customers who buy a Caltrain Monthly Pass can purchase a Monthly Parking Permit from whatever Caltrain station ticket machine. Click here for information.

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Source: https://www.caltrain.com/Fares/howtobuy/clipper/Clipper_on_Caltrain_FAQ.html